Pricing

Fee: Non-Members: $395/ Members: $355.50 Extra T-shirt: $15 Are you a Happy Hollow Member? At check out, add code HHMEM in the coupon box and check the box for the HHPZ 10% Member Discount. Citywide scholarship fund covering 75% of registration fees are available for those who qualify. (Please see Scholarship Opportunities below)

HOURS

Camps take place Monday through Friday from 9 a.m. to 4 p.m. Children attend camps independently without parents or guardians and should be comfortable in a group setting. Drop-off for camps is 8:45 to 9 a.m. and pick-up is at 4 p.m. Early drop-offs or late pick-ups are not permitted. Every camper must sign in (and out) with a camp instructor each day, and a valid form of ID must be presented upon request of the camp instructor.

HEALTH & SAFETY

We have revamped our programs to keep our campers and staff healthy and safe, and to comply with county and state orders. Modifications for all camp programs: • Enhanced cleaning and disinfecting protocols. • Increased safety equipment and supplies on hand. • Daily health screenings of all staff and campers. • At this time (subject to changes in regulations), staff & campers will be required to wear face covering at all times. (Including parents/guardians during drop-off and pick-up.)

REFUND & TRANSFER POLICY

Refund and transfer requests need to be made in writing. Refunds and transfers will be given for requests received at least 14 calendar days prior to the start of the program/class. No refunds or transfers will be made for cancellations received by the City less than 14 calendar days prior to the start of the program/class. There will be a $10 refund processing fee for each activity.

INCLUSION POLICY

The City of San Jose’s Department of Parks, Recreation and Neighborhood Services encourages and supports the participation of individuals with all ability levels in programs and services. To facilitate opportunities for people with and without disabilities to engage in leisure pursuits together, the Department of Parks, Recreation and Neighborhood Services provides inclusion support services. These services include, but are not limited to, interpreters for the deaf or hearing impaired, improved signage, activity modification, additional staff training, accessible equipment and facility features and support staff. To ensure the requested accommodation, please notify the specific facility where the program is provided at least two weeks in advance. For more information on inclusion opportunities, specialized recreation services, and accommodations, please contact Therapeutic Services at 408-369-6438.

SCHOLARSHIP OPPORTUNITIES

San José Citywide Scholarship covers 75% of fees and is available for families that qualify (San José residents utilizing public assistance programs including Medi-Cal, Lifeline phone service, Free & Reduced School Lunch Program, etc.) For questions regarding scholarships for zoo programs, contact the Education Department for details. 408-794-6420; [email protected]

The City of San José’s Department of Parks, Recreation and Neighborhood Services’ Citywide Scholarship Program will ensure that residents of the City of San José in need have access to department programs, classes, and activities. All requests are subject to available funding and qualifications.

For the Spring/Summer 2024 season, families interested in scholarships can expect the following process:
1. If the family is not already enrolled in the Citywide Scholarship Program for 2024, they must complete the application process before registering for Happy Hollow Spring and Summer Programs. Applications for the Citywide Scholarship must be submitted in person at Happy Hollow Park & Zoo or any other City of San José Community Center.
2. Once a family is officially enrolled in the Citywide Scholarship Program, they can register as soon as Wednesday, Feb. 14. To register, scholarship families should call the Zoo Education department at 408-794-6420 or email [email protected] . Families are encouraged to call to register before Spring/Summer registration opens to all San José Residents on Saturday, Feb. 24 for a better chance of securing a spot. Summer Camps tend to fill up very quickly.