Zoo Manager

Happy Hollow Park & Zoo (HHPZ) is a 16-acre amusement park and Association of Zoo's & Aquariums (AZA) accredited zoo located in San José, California. HHPZ is open year-round catering to families with children. It operates eight amusement park rides, showcases various endangered species, and operates one of the oldest classic puppet theaters in California, as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting.  Happy Hollow combines innovative green architecture with whimsical play elements and is the first zoo to receive the US Green Building Council’s LEED Certification at Gold Level.  
The Zoo Manager plans, directs, coordinates, and supervises Happy Hollow zoo
operations, programs, maintenance and construction activities; which includes the oversight and maintenance of the health and safety of the animal collection, consisting of approximately 160 animals of 60 different species in over 20 exhibits and facilities.
The Zoo Manager plays a critical role in developing the future strategic plan through the planning of next exhibits, facility improvements and acquisition and management of animals as it relates to the mission of Happy Hollow.  The Zoo Manager supervises, trains, and evaluates senior zoo staff, including the Zoo Curator, Education Manager and Senior Zoo Keepers as well as collaborates closely with the Parks Facilities Supervisor and the Public Information Representative, under the guidance of the Happy Hollow Park Manager. 
The desired candidate is a proven leader in zoo management and will be a key champion for the goals and objective of the zoo, cultivating and maintaining effective relationships with stakeholders, agencies and partner organizations.  We are seeking someone with a strong background in animal husbandry and a comprehensive safety background, who can  create and promote a work environment and culture that reflects Happy Hollow’s values and continually reviews and reinforces the mission and vision of Happy Hollow.  The ideal candidate will accomplish this by mentoring, managing and providing inspired, forward-thinking leadership to zoo staff. 
NOTE: This position is currently budgeted through April, 2018.  The current Zoo Manager is expected to retire in April, 2018.  We are seeking to hire an energetic and enthusiastic candidate to train with our current Zoo Manager for before fully taking on the position when it becomes available. 
Typical duties of the Zoo Manager include, but are not limited to the following:

  • Directs and coordinates the organization, staffing, and operational activities of the zoo, including husbandry, veterinary services, conservation, education, maintenance and capital programs.
  • Provides leadership in conservation and education with a focus on visitor experience.
  • Develops and implements goals, objectives, policies, and priorities of the zoo.
  • Identifies resource needs, and recommends and implements policies and procedures to maintain AZA accreditation and to maintain all regulatory requirements.
  • Participates in the development and administration of the zoo budget.
  • Establishes policy and procedures for maintenance of animal records, transport, and health programs; including animal handling, capture, restraint, testing, and medication administration.
  • Directs zoo maintenance, improvements and repairs using staff, vendors, and volunteers.
  • Establishes and maintains relationships with employees at all levels of the organization, the general public, outside agencies, companies and other levels of government.
  • Works collaboratively with Happy Hollow Foundation to address animal improvement projects, partnerships and plans and develops fundraising events.
  • Regularly evaluates and facilitates improved operations in assigned areas to ensure the effective and efficient support of the institution’s strategic plan and annual operating budget.
  • Plans and coordinates animal acquisition, disposition, and exhibit construction and renovation.
  • Cultivates and maintains effective relationships with non-profit partners, regulatory agencies and partner organizations and agencies.
  • Provides regularly scheduled reports on health and changes in the zoo collection.
  • Attends presentations, meetings, and seminars to stay abreast of trends and zoological practices.

NOTE: This position will be required to work weekends, evenings, and holidays, during all climactic conditions as assigned.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

For more information and to apply, please click here.

 Association of Zoos and Aquariums Happy Hollow FoundationSpecies Survival Plan